We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front desk executive, you will be the first point of contact for our Clinics. Our Front Office duties include offering administrative support across the clinics. You will welcome and greet patients who visit the clinics. You will also coordinate front-desk activities, including fixing up the appointments scheduling and coordinating for that with team, doctors and patients.
All the communication would be of all the means by telephonic, in-person, email, whats-app etc.
For a Front desk profile you should have a pleasant, warm and empathetic personality as this is the role of understanding the need of the patients and feel their pain to relate with their situation.
You should also be able to deal with emergencies in a timely and effective manner, while streamlining clinical operations.
Multitasking and stress management skills are essential for this position.
As this role come in the industry which may require few hours of extra working also so flexibility and accordingly availability will be a plus.
Ultimately, a Receptionists duties and responsibilities are to ensure the front desk welcomes patients positively, and executes all administrative tasks to the highest quality standards.