Urgent Hiring Front Office For Chennai

Millora Corporate Services Private Limited

Key Responsibilities

Guest Relations: Greet guests warmly upon arrival, assist with check-in/check-out procedures, and provide personalized assistance throughout their stay to ensure a memorable experience.

Reservation Management: Handle guest inquiries and reservations efficiently, ensuring accuracy and attention to detail.

Front Desk Operations: Manage the front desk area, including answering phone calls, responding to emails, and handling guest requests promptly and professionally.

Payment Processing: Process guest payments, handle cash transactions, and maintain accurate records of financial transactions.

Room Allocation: Coordinate room assignments based on guest preferences, availability, and special requests.

Information Dissemination: Provide guests with information about hotel facilities, services, and local attractions, assisting them in making the most of their stay.

Problem Resolution: Address guest concerns and complaints promptly, seeking solutions to ensure guest satisfaction and retention.

Team Collaboration: Work closely with other departments, including housekeeping and maintenance, to ensure seamless guest experiences and resolve any issues that may arise.

Administrative Duties: Perform general administrative tasks, including filing, data entry, and maintaining guest records.

• Experience

  3 - 5 Years

• No. of Openings

  2

• Education

  Higher Secondary, Bachelor of Hotel Management

• Role

  Front Office Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office