Key Responsibilities:
Greet clients, customers, and visitors in a friendly and professional manner.
Answer and direct phone calls to the appropriate department or individual.
Handle inquiries and provide general information about the company or services.
Schedule appointments and manage calendars for office staff or executives.
Perform administrative duties such as data entry, filing, and maintaining office supplies.
Manage incoming and outgoing mail, packages, and deliveries.
Maintain the front office area, keeping it organized and welcoming.
Assist with other office-related tasks, including basic bookkeeping or document preparation.
Coordinate meetings and events, including room reservations, catering, and equipment setups.
Ensure the smooth flow of communication between departments and external stakeholders.
Required Skills & Qualifications:
High school diploma or equivalent; additional education or certification in office administration is a plus.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Professional demeanor and a customer-oriented mindset.
Proficiency in office software (., Microsoft Office Suite, scheduling tools).
Ability to handle confidential information with discretion.
Preferred Qualifications:
Previous experience in a front office, customer service, or administrative role.
Knowledge of office equipment (., phone systems, copiers, fax machines).