B.A

Lakshmi North East Solutions (LNES)

0 - 1 Years
1 Openings
0.9 - 1.3 Lac/Yr
Posted 2 days ago
Face-to-Face interview
Guwahati

Key Skills

Basic Computer Skills Data Management Receptionist Activities Administrative Skills Front Desk Convincing Power Coordination Skills Presentable

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Job Description

- Greet patients and visitors warmly, ensuring a pleasant and professional first impression.

- Register patients for diagnostic tests and consultations, verifying and updating personal and medical information accurately.

- Manage appointments for diagnostic tests, sample collections, and consultations through phone, walk-ins, and online bookings.

- Ensure proper documentation and issuance of receipts while maintaining confidentiality of patient records.

- Answer incoming calls and respond to queries related to services, test availability, pricing, reports, and timings.

- Redirect calls to relevant departments when needed and ensure timely follow-up.

- Coordinate with lab staff for timely delivery and dispatch of diagnostic reports.

- Maintain a clean, organized, and professional front office environment.

- Monitor patient flow and waiting area efficiency, reducing wait times and enhancing service experience.

- Provide exceptional service and resolve patient concerns or complaints politely and effectively.

- Maintain accurate logs of daily registrations, appointments, cancellations, and follow-ups.

Experience
0 - 1 Years
No. of Openings
1
Education
Higher Secondary, B.A, B.B.A, B.Com, M.A, M.Com
Role
Front Office Executive
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.

About Lakshmi North East Solutions (LNES)

Lakshmi North East Solutions (LNES) is a respected name serving the placement sector of PAN India. This placement firm has carved a niche for itself in the HR industry as well. We are a full-fledged team of professionals engaged in serving everyone by offering various services under the same roof. Lakshmi North East Solutions (LNES) is offering HR consultancy and corporate training in Guwahati and other cities of PAN India. As a recruitment & training solution provider we assist leading corporations to effectively screen and hire right kind of people. Our leading corporate clients include many of worlds best-known recruitment brands.