Front Office Associate

Hotel VITS Sharanam

1 - 3 Years
2 Openings
Not Disclosed
Thane West
Face-to-Face interview

Key Skills

Communication Skills Receptionist Activities Front Office Operations Guest Relations Phone Handling

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Job Description

Process all guest check-ins & check-outs verifying guest identity, form of payment, assigning room, and activating/issuing room key.

Process all payment types,paid-outs, and t and secure bank at beginning and end of shift.

Develop/maintain positive working relationships; support team to reach common goals;

Responsible for guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Welcome and acknowledge guests & members anticipate and address members service needs; assist individuals with disabilities; thank members with genuine appreciation.

Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Should be good in communication, pleasing personality

Experience
1 - 3 Years
No. of Openings
2
Education
Bachelor of Hotel Management, Diploma, Advanced/Higher Diploma
Role
Front Office Associate
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Hotel VITS Sharanam

The VITS Group founded by Dr.Vikram Kamat set up and launched the VITS brand in 2006.
Run by a team of leading hospitality professionals backed by a full-fledged team that provides guidance and execution to the entire chain of VITS hotels across Asia.
VITS Hotels & Resorts Operations and sales are headed by Mr. Abhijit De Vice President Sales & Operations an alumnus of IAM-Kolkata, he has worked in various national & International hotels & QSR chains. Such as K Raheja Group of Hotels, Cambay Group Of Hotels, and IHG Hotels, in various capacities. Having risen up from the Food & Service department into senior-most management in his career, He brings in experience and results for all his endeavors. Mr. Kurian Chandy is a Chartered accountant with over 30 years of practical practice. Having served as director and CFO of various companies such as SES technologies (Intel distributor for India), Sahara Computers South Africa, Leela Hotels, and Orchid Hotels. He knows, guides, and steers the VITS group