Front Office Associate

  • icon job experience 4 - 6 Years
  • icon job opening 05 Openings
  • icon salary 1.5-1.8 Lac/Yr
  • icon job location Sanchore jalor
  • Face-to-Face interview Face-to-Face interview
Key Skills

IDS Software Communication Skills in English Front Line Of Guest Guest Dealing Handle Front Office Handle Guest Query Dealing With Customer Reservation Knowledge OTA

Job Description

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments
  • Experience

    4 - 6 Years

  • No. of Openings

    05

  • Education

    Bachelor of Hotel Management, Diploma, Secondary School

  • Role

    Front Office Associate

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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