Front Office Associate

  • icon job experience 1 - 2 Years
  • icon job opening 1 Openings
  • icon salary 1.3-1.5 Lac/Yr
  • icon job location Goa
  • Face-to-Face interview Face-to-Face interview
Key Skills

Strong Technical Receptionist Skills Ability to Work Independently Brilliant Communicator Exceptional Time Management Genius Organizer Outstanding Interpersonal Skills Front Office

Job Description

Administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures.

Monitor all inquiries for reservation and manage all communication with clients for hotel rates and assist to increase revenue though occupancy.

Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.

Monitor all work of employees and ensure optimal performance of hotel departments and ensure compliance to all established standards.

Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.

Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.

Administer and perform all cashier functions and perform efficient cash drawer and ensure accuracy in calculating all credit card payments.

Analyze all hotel functions and maintain standards and recommend strategies to increase revenue for hotel.

Monitor all operations and ensure compliance to all quality assurance standards when dealing with customers.

Coordinate with laundry department and assist to clean guestrooms.
  • Experience

    1 - 2 Years

  • No. of Openings

    1

  • Education

    Diploma

  • Role

    Front Office Associate

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About The Fern Kadamba Hotel & Spa

An upscale 5 star classified business hotel, Old Goas first eco-sensitive The Fern Kadamba, which is located in the Heritage Centre of Goa, strives hard to adhere to the go green factor. Owned by Milroc & and managed by Concept Hospitality Pvt Ltd under The Fern brand is set amidst lush green surroundings & offers peace and tranquility to the guests. The hotel is well equipped with modern facilities and eco-friendly toiletries. As an eco-friendly initiative, all the rooms in our hotel come fitted with an energy saver panel. The hotel offers 48 rooms and suites including 31 Winter Green Rooms, 11 Winter Green Premium Rooms, 4 Fern Club Rooms, and 2 Hazel Suites with contemporary and heritage views. Goas rich heritage finds tribute in the furnishing, art, and cuisine of the hotel, set amidst the lush greenery of a sprawling property.
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