Front Office Associate

Kamat Hotels India Ltd

We are looking for a Hotel Front Desk Associate to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Office Associate responsibilities include :

Registering guests, managing reservations and providing information about rooms, rates and amenities.

Ultimately, you will help create a pleasant and memorable stay for our guests.

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to guest complaints in a timely and professional manner

Co-ordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Confirm group reservations and arrange personalized services for VIP guest and event attendees, like wedding guests

Upsell additional facilities and services,

Maintain updated records of bookings and payments

• Experience

  1 - 2 Years

• No. of Openings

  4

• Education

  Higher Secondary

• Role

  Front Office Associate

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office