Front Line Technical Support

RV Group Of Companies

JD f or FLTS ( Front Line Technical Support

Position: FLTS

Location: Ahmedabad

Gender: Male Preferably

• Compare and contrast features of Shell products with those of our competitors

to explain Shell’s products effectively.

• Recommend the appropriate Shell products for each customer’s specific

application.

• Perform troubleshooting and problem-solving tasks related to lubricants,

including making recommendations for solutions with Shell products.

• Conduct training sessions for internal sales and customer support staff on Shell

products, applications, and product specifications.

• Conduct customized training sessions for customers on Shell products,

applications, and product specifications.

• Use Shell Lube Analyst service to test customer oil samples to help the sales

team make a better product recommendation.

• Use a variety of Microsoft Office software applications including, Word, Excel,

and PowerPoint.

• Provide front line technical support to sales team to support the business

development strategy.

• Inform the customer support and sales team of new product information and

customer developments that impact service and sales performance.

• Experience

  1 - 6 Years

• No. of Openings

  2

• Education

  B.E

• Role

  Technical Support

• Industry Type

  Oil / Gas / Petroleum / Solar / Power & Energy

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office