Reporting To Front Office Manager
Greeting guests: Welcoming guests in a professional and warm manner
Check-in and check-out: Assisting guests with the check-in and check-out processes
Providing information: Providing information about the hotel's services, facilities, and local attractions
Handling guest inquiries: Addressing guest requests and inquiries, including special arrangements and room preferences
Processing payments: Ensuring accurate billing and processing payments from guests
Coordinating with other departments: Working with housekeeping and other departments to address guest needs
Responding to feedback: Responding to guest feedback and resolving issues in a timely manner
Maintaining the front desk: Keeping the front desk area organized and neat
Answering phone calls: Answering phone calls and directing inquiries to the appropriate department
Creating a welcoming atmosphere: Contributing to a welcoming and positive atmosphere for guests
Experience
0 - 1 Years
No. of Openings
4
Education
B.B.A, B.Com, Diploma, Advanced/Higher Diploma, Higher Secondary, Professional Degree, Secondary School
Role
Front Desk Receptionist
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office