Front Desk Receptionist

The Lait Mahal Raipur

Reporting To Front Office Manager

Greeting guests: Welcoming guests in a professional and warm manner

Check-in and check-out: Assisting guests with the check-in and check-out processes

Providing information: Providing information about the hotel's services, facilities, and local attractions

Handling guest inquiries: Addressing guest requests and inquiries, including special arrangements and room preferences

Processing payments: Ensuring accurate billing and processing payments from guests

Coordinating with other departments: Working with housekeeping and other departments to address guest needs

Responding to feedback: Responding to guest feedback and resolving issues in a timely manner

Maintaining the front desk: Keeping the front desk area organized and neat

Answering phone calls: Answering phone calls and directing inquiries to the appropriate department

Creating a welcoming atmosphere: Contributing to a welcoming and positive atmosphere for guests

• Experience

  0 - 1 Years

• No. of Openings

  4

• Education

  Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, B.B.A, B.Com

• Role

  Front Desk Receptionist

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office