Help Desk / Admin Executive
Location: Tiruppur, Tamilnadu / Remote
Job Type: Full-time
Experience: Fresher / 1 year
About Sungold Group
Sungold Group is a dynamic company specializing in IT services (application development, mobile & web development, logo designing), consultancy services (study & job opportunities abroad, manpower recruitment), tour & travel, and language coaching (German and other languages). Our diverse service portfolio aims to provide top-quality solutions to our clients globally.
Job Overview
We are seeking a Help Desk / Admin Executive to manage incoming calls, emails, administrative tasks, and marketing support. This role is crucial in ensuring smooth communication, coordination, and customer satisfaction across all business verticals.
Key Responsibilities
🔹 Help Desk & Customer Support: Handle calls, emails, and customer inquiries professionally.
🔹 Administrative Support: Manage office records, schedules, and inventory.
🔹 Email & Communication: Draft emails, follow up with clients, and handle correspondence.
🔹 Marketing & Social Media: Assist in digital marketing and content preparation.
🔹 Business Coordination: Support different departments and client interactions.
Required Skills & Qualifications
🔹 Education: Bachelor's degree in Business Administration, IT, Marketing, or a related field.
🔹 Experience: 1-3 years in customer support, administration, or related roles.
🔹 Technical Skills: Proficiency in MS Office, email handling, and CRM software.
🔹 Communication: Strong verbal and written English skills (German is a plus).
🔹 Soft Skills: Organized, problem-solving, multitasking, and customer-focused.
Why Join Sungold Group?
🔹 Opportunity to work in a multi-service industry (IT, consultancy, travel, education).
🔹 Career growth and learning opportunities.
🔹 Friendly and professional work environment.
🔹 Competitive salary and benefits.
Send your CV to: with the subject
Experience
0 - 2 Years
No. of Openings
2
Education
Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, Any Bachelor Degree
Role
Front Desk Officer
Industry Type
Recruitment Consulting / Staffing Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Face interview location
A3th, Jainpalmnmeadows, Ishwarya garden, Rakkiyapalayam rod, Ammapalayam