Front Desk Executive

Bk Arogyam & Research Pvt Ltd

a) Familiarity with office machines (. fax, printer etc.)

b) Knowledge of office management and basic bookkeeping

c) Proficient in English (oral and written)

d) Excellent knowledge of MS Office (especially Excel and Word)

e) Strong communication and people skills

f) Good organizational and multi-tasking abilities

g) Problem-solving skills

h) Customer service orientation

Following can be describe in as Duties:

a) Answer multi-line phones and either direct the caller to the appropriate party or handle

the caller’s needs yourself.

b) Interaction with Customer upon arrival, sign them in and obtain insurance information

and other necessary data.

c) Provide patients with intake and new patient forms as well as copies of our office

policies and legally required documents.

d) Process payments from patients for co-pays and uninsured visits.

e) Schedule appointments for new and recurring patients based on Physician availability.

f) Maintain hard copy patient records as well as the files stored in our EHR.

g) Call patients to remind them of upcoming appointments and to help them schedule

testing for off-site services.

h) Provide patients with support and guidance as needed.

i) Deferring queries to your line manager if you are unable to answer them.

j) Furnishing members and health care practitioners with details regarding members’

benefits.

• Experience

  1 - 5 Years

• No. of Openings

  2

• Education

  B.A, B.C.A, B.Com, Diploma, Professional Degree, Secondary School

• Role

  Front Desk Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office