We are looking for a pleasant Front Desk Executive to undertake all receptionist and clerical duties at the desk of our main entrance. She will be the face of the company for all new staff, visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. She should be able to deal with complaints and give accurate information. A customer oriented approach is essential.
The goal is to make guests/visitors feel comfortable and valued while on our premises.
Basic Roles & Responsibilities:
Serve staff and visitors by greeting, welcoming, directing and announcing them appropriately
Answer, screen & forward incoming phone calls while providing basic information when needed
Send/Receive and sort daily mail/deliveries/couriers
Maintain security by following procedures and controlling access monitor. This will involve making logbook entries or issuing visitor badges
Perform clerical receptionist duties such as filing, photocopying, scanning, emailing etc.
Coordinating the interview process with Recruitment Team.
Would be involved in Inventory Management
Assisting the HR team in Joining and exit formalities.
Manage stock of office supplies
Basic accounts voucher work, maintenance of statutory registers & basic office bookkeeping.
Assist HR in joining or exit formalities
Basic administrative duties like maintaining staff/contractors' attendance etc
Managing the support staff like security, housekeeping, pantry people etc.
Will need to travel for office related work when required.
Update appointment calendars and schedule meetings/appointments
Handling basic customer enquiries
Requirements:
Ability to communicate with visitors, staff and vendors.
Excellent communication skill in English and Hindi is must. Tamil will be an added advantage.
Should have hands on experience in using MS Excel
Observe professional etiquette and appearance