Receptionist (female Candidates Preferred)

UNNATI VEHICLES PVT LTD

0 - 2 Years
01 Openings
1.3-2.3 Lac/Yr
Hadapsar Pune
Face-to-Face interview

Key Skills

Written and Verbal Communication Skills. Customer Service Multitasking Attention to Detail Microsoft Excel Microsoft Office Internal Communication Receptionist Activities Public Relation Office Work English Language Administrative Skills Basic Comput

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Job Description

Minimum office attendance should be 95%

2 Candidate is responsible for NPS score target as per RIPL

Checking and monitoring the cleanliness housekeeping in all reception area/Customer

Lounge

4 Greeting to all reported customers, guiding them to wait if service advisor are busy.

s Maintaining the Service Tracker at vehicle reception of reported customer

6 Preparations of repair order bunch/ICM consultations

7 My Renault Download in customer mobile; Penetration target-35%

8 Collect Instant feedback & punch in DMS and IFC tab and take customer lounge feed back

9 Repair Order verifications

10 Additional SDR data calling

11 Sharing of reports

12 Maintaining the KPI's as per the Care target for IFC,MYR