A front office executive at a hotel has many duties and responsibilities, including:
Guest interactions: Front office executives greet guests, make them feel welcome, and ensure a pleasant stay.
Check-ins and checkouts: Front office executives handle check-ins and checkouts for guests.
Reservations: Front office executives manage reservations, including cancellations and changes.
Administrative tasks: Front office executives perform a variety of administrative tasks, such as maintaining a customer database, making phone calls, and responding to emails and faxes.
Billing and payments: Front office executives handle billing and payments.
Record keeping: Front office executives keep accurate records.
Supervising front desk agents: Front office executives supervise front desk agents, assign tasks, and provide guidance and support.
Answering questions and addressing complaints: Front office executives answer questions and address complaints from guests.
Providing information: Front office executives provide information about the hotel's amenities, services, and local attractions.
- Experience1 - 2 Years
- No. of Openings6
- EducationBachelor of Hotel Management
- RoleFront Desk Executive
- Industry TypeHotel / Restaurant / Hospitality
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office
- Face interview locationffice No.6B Ground Floor NBC Complex near IDBI Bank & opp. Railway Station BELAPUR NAVI MUMBAI