A front office executive at a hotel has many duties and responsibilities, including:
Guest interactions: Front office executives greet guests, make them feel welcome, and ensure a pleasant stay.
Check-ins and checkouts: Front office executives handle check-ins and checkouts for guests.
Reservations: Front office executives manage reservations, including cancellations and changes.
Administrative tasks: Front office executives perform a variety of administrative tasks, such as maintaining a customer database, making phone calls, and responding to emails and faxes.
Billing and payments: Front office executives handle billing and payments.
Record keeping: Front office executives keep accurate records.
Supervising front desk agents: Front office executives supervise front desk agents, assign tasks, and provide guidance and support.
Answering questions and addressing complaints: Front office executives answer questions and address complaints from guests.
Providing information: Front office executives provide information about the hotel's amenities, services, and local attractions.
Experience
1 - 2 Years
No. of Openings
6
Education
Bachelor of Hotel Management
Role
Front Desk Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
ffice No.6B Ground Floor NBC Complex near IDBI Bank & opp. Railway Station BELAPUR NAVI MUMBAI