- Greet clients, visitors, and guests in a professional and friendly manner, ensuring a positive first impression of the company.
- Answer phone calls, screen calls, and route them to the relevant department or personnel.
- Respond to client inquiries and emails, providing basic information or forwarding detailed queries to the appropriate team members.
- Schedule and coordinate appointments, meetings, and consultations for clients with the relevant accountants or tax professionals.
- Maintain an organized calendar, ensure no scheduling conflicts, and send reminders to clients and staff about upcoming meetings.
- Receive and manage client documentation, ensuring it is logged accurately and directed to the correct department.
- Assist with client billing inquiries, ensuring timely communication of payment due dates and outstanding balances.
- Ensure the front desk area is stocked with necessary office supplies, including forms, brochures, and client-facing materials.
- Sort, distribute, and manage incoming mail, packages, and other deliveries, ensuring they reach the appropriate department or personnel.
- Assist with the preparation of client-facing documents, forms, and reports, ensuring they are accurate, organized, and presentable.
- Safeguard sensitive client information, ensuring confidentiality is maintained at all times in accordance with company policies and legal requirements.
- Maintain a clean and organized front desk and reception area, ensuring that it remains presentable and professional.
- Develop a rapport with clients and visitors, providing excellent customer service and ensuring their needs are met efficiently.
- Oversee the booking and preparation of conference rooms and meeting spaces, ensuring all necessary equipment (projectors, whiteboards, etc.) is available and set up.
- Manage multiple tasks simultaneously, including answering phone calls, greeting clients, scheduling meetings, and handling administrative duties.
Experience
0 - 2 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Front Desk Executive
Industry Type
Accounting / Finance
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Lakshmi North East Solutions (Human Resource Consultant) Rg Baruah Road, Gcc Bus Stop, Near Aunty\'s