Iconic Fitness is looking for a Front Desk Executive to be the face of our fitness center. The ideal candidate will provide excellent customer service, manage front desk operations, and ensure a welcoming atmosphere for all members and guests.
Key Responsibilities:
Front Desk Operations
Greet and assist members and visitors with inquiries.
Handle check-ins, registrations, and membership renewals.
Maintain cleanliness and organization of the reception area.
Customer Service & Support
Address customer queries regarding gym facilities, memberships, and schedules.
Provide information about promotions and offers.
Handle complaints professionally and escalate when necessary.
Administrative Tasks
Manage phone calls, emails, and appointment scheduling.
Maintain attendance records and update membership databases.
Process payments and issue invoices/receipts.
Coordination & Communication
Assist in organizing fitness programs and special events.
Coordinate with trainers and staff to ensure smooth operations.
Keep track of inventory (towels, drinks, merchandise, etc.).
Qualifications & Skills:
Education: Any degree or diploma in Hospitality/Administration is a plus.
Experience: 1+ years in customer service, reception, or hospitality.
Strong communication and interpersonal skills.
Basic knowledge of MS Office and gym management software is preferred.
Friendly, energetic, and customer-oriented personality.
How to Apply:
Interested candidates can send their resumes to or contact .
Experience
1 - 7 Years
No. of Openings
5
Education
B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech, Any Bachelor Degree
Role
Front Desk Executive
Industry Type
Wellness / Fitness / Sports / Beauty
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
5rd Floor, No 90, Industrialist Area, GR Icon, Jyoti Nivas College Rd, opposite Gilly's 104