Front Desk Executive

Cessna Lifeline Veterinary Hospital

Reception Team Member

1. Handling all CMS calls

2. Resolving the Just dial queries & updating in Google sheet

3. Booking appointments for grooming and swimming according to the slot availability

4. Sending Daily checklist

5. Updating the Practo appointment in Vetbuddy Software.

6. Replying to the emails received from the clients

7. FB post sharing to the joined Groups

8. Sending the bulk message to visited clients

9. Handling pick up & drop queries

10. Handling maintenance work & getting work done

11. Sending batch settlement report

12. Updating & marking attendance properly

13. Calling the vendor for all types of work to be done

14. Handling IT-related issues when the Internet not working

15. Uploading Pet pictures in profile

16. Sending Housekeeping plan every day

17. Helping the clients to reach out to the Breeder and boarding

18. Giving proper information about the services to the walk-in client

19. Explaining the Grooming and swimming packages to the client

20. Handling Jivo chat query

21. Sending SMS through Just dial

22. Resolving Dashboard message in vet buddy

23. Collecting the Feedback from the client for Grooming & Swimming

24. Handing the Beverages

25. Doing monthly reports for Grooming & swimming

26. Sending the Grooming Template e-mail to the client

27. Reporting about the workflow to the Reception In-charge-HOD.

• Experience

  2 - 8 Years

• No. of Openings

  4

• Education

  Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.A, B.Com

• Role

  Front Desk Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office