We are seeking a dynamic and customer-oriented Front Office Executive to join our team. As the first point of contact for our organization, you will play a crucial role in creating a positive and professional image. Your responsibilities will include managing the front desk, handling administrative tasks, and ensuring smooth office operations.
Responsibilities
Greeting and Welcoming Guests: You will be the face of our company, warmly welcoming visitors, clients, and guests. Your friendly demeanor and professional conduct will set the tone for their experience.
Phone Management: Answering incoming calls, directing them to the appropriate departments, and ensuring prompt and courteous communication.
Appointment Scheduling: Efficiently manage appointments, meetings, and events. Confirm schedules and maintain an organized calendar.
Administrative Support: Assist with various administrative tasks, including filing, data entry, and maintaining office supplies. Keep files and records updated as needed.
Mail Handling: Sort and distribute incoming mail. Prepare outgoing mail items such as envelopes or packages.
Office Equipment Operation: Operate office equipment like photocopiers and printers.
Bookkeeping and Invoicing: Maintain accurate records of financial transactions and issue invoices when necessary.
Meeting Minutes and Dictations: Record meeting minutes and take dictations as required.
Inventory Management: Regularly assess office supplies and place orders as needed.
Qualifications
Education: Bachelors degree or equivalent.
Experience: Previous experience in a similar role is preferred.
Skills:
Good communication and interpersonal skills.
Proficiency in using office software (., Microsoft Office Suite).
Organizational abilities and attention to detail.
Customer-centric approach.
Problem-solving skills.
Ability to handle complaints and provide reliable information.