Key Responsibilities:
Front Office Management:
Greet and assist visitors, clients, and employees in a professional and friendly manner.
Manage incoming calls, emails, and correspondence.
Maintain a tidy and organized reception area.
Ensure a smooth flow of communication between departments.
Customer Service:
Provide exceptional customer service to clients and visitors.
Address inquiries and provide accurate information.
Assist in resolving customer concerns and issues.
Administrative Support:
Perform general administrative tasks such as data entry, filing, and documentation.
Coordinate and schedule appointments, meetings, and conferences.
Handle incoming and outgoing mail and packages.
Office Supplies and Equipment:
Monitor and replenish office supplies as needed.
Coordinate with vendors for equipment maintenance and repairs.
Travel Coordination:
Assist in travel arrangements for employees, if required.
Coordinate hotel bookings, transportation, and other travel-related logistics.
Facility Management:
Oversee day-to-day office operations and ensure a clean and safe working environment.
Liaise with building management for facility-related matters.
Event Coordination:
Assist in organizing company events, meetings, and conferences.
Coordinate logistics, catering, and other event-related details.
Qualification and Skills : Graduation with min 2+ years experience into Front Desk and Admin role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in MS Office (Word, Excel, Outlook).
Knowledge of basic office equipment and systems.
Ability to work independently and as part of a team