Opening For Front Desk Executive

ABP Empower

The Front Office Executive is responsible for providing excellent customer service at the front desk of the hotel. This role involves managing guest check-in and check-out processes, addressing guest inquiries, and ensuring a pleasant stay for all visitors.

Responsibilities

Greet and welcome guests upon arrival

Manage check-in and check-out procedures efficiently

Handle guest inquiries and provide information regarding the hotel services

Maintain accurate records of bookings and guest information

Coordinate with other departments to ensure guest satisfaction

Assist in resolving any guest complaints in a professional manner

Process payments and maintain cash register

Ensure the front office area is tidy and presentable at all times

Skills and Qualifications

2-3 years of experience in hotel front office operations or customer service

Excellent communication and interpersonal skills

Proficient in using front office software and Microsoft Office Suite

Strong organizational and multitasking abilities

Ability to work in a fast-paced environment

Good problem-solving skills and attention to detail

Knowledge of hotel management systems and procedures is a plus

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  Professional Degree

• Role

  Front Desk Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Chandigarh