Video Analyst / Associate / Non-voice Process Executive /

AURC Solutions

JOB DESCRIPTION:

Title: Associate/Analyst – Review Operations

Role:Video Review - International NON-VOICE process

Work location:Hyderabad

Office location:Meenakshi Tech Park, Gachibowli

Work timings/Shifts: Rotational shifts and week offs – Five-day week and two weekly offs/holidays

Work Shifts: Candidates must be ready to work in any rotational shifts

Knowledge, Skills, Abilities and Competencies:

• Video Reviewing process

• Good communication skills (written and verbal).

• Confidence, good team player and quick learner.

• High on Observation and Analytical Skills.

• Ability to concentrate, review videos without distraction to resolution.

• Maintain regular and reliable attendance, flexible with the working schedule.

• Ability to analyze information and evaluate results to choose the best solution and solve problems

• Ensure that appropriate steps were taken to resolve customers problems and providing

feedback accordingly

• Conduct quality monitoring

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  B.A, B.Com, B.Sc

• Role

  Research Analyst

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office