A Freight broker is a person or an organization that assists shippers in moving shipments from the point of origin to their destinations by employing the service of carrier companies. In essence, the freight broker helps the shipper to find carriers for the transportation of goods.
A great asset for a Freight Broker is their communication and negotiation skills. They are also well-versed in supply management principles and practices. The ideal candidate will have great record-keeping abilities and a customer-oriented approach.
The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. Generating leads and attracting new prospects, and developing a sales pipeline.
Identifying and selecting reputable and safe carriers for freight services.
Maintain current clients, generate leads and attract new prospects and develop a sales pipeline.
Acquire new business through prospecting, cold calling, etc. Contract with freight shipping carriers and negotiate the best rates and services for our customers.
Selling our logistics services to meet their transportation needs and requirements.
Following up clients to ensure goods picked up, delivered on time in order to give good customer service.
Looking after the closures on shipments, payments received, over dues etc.
Adding new business for the company and retention of existing customers.
Act as the link between clients, carriers, shippers and receivers.
Providing customers with shipping quotes.
Booking orders with carriers.
Assisting to prepare carriers for loads.
Tracking status of loads.
Collaborating with shippers, carriers and dispatchers to manage scheduled collections and drop-offs.
Keeping accurate records of relevant activities.
Updating customers on the status of shipments, and assisting with other inquiries.
Maintaining current knowledge of market trends in transportation marketplace.
Requirements and skills
Proven 6 Months experience as logistics coordinator/ Freight Broker.