Screening and sampling of logged in applications across all products through Vendor staff.
To conduct Contact Point Verification (CPV) and Land Record Verification (LRV), document Verification, Asset verification
Action on automated processes viz., Hunter, OMNI, LOS during on-boarding
Vendor/agency empanelment
Mystery Shopping
Verification of Collection agency staff, in absence of police verification
Once Fraud is detected review of new and existing processes to identify fraud risks and recommend controls.
Cross interviewing of customers / concerned employees of business associates / internal bank employees to find modus operandi of fraud/ attempted fraud cases
Agency Audits
Monthly Verification of Pledged Commodities and storage structures (warehouses), pledged gold articles, post disbursement verification
All post Sanction Activities (PSV) under various RL&P products.
Liaison with Police personnels on a need basis for filing complaints and following for possibility of fraud recovery.
Developing market information sources and peer banks (through meetings etc.) to keep abreast of latest fraud trends