Supervise and coordinate the activities of food service staff, including servers, kitchen staff, and cleaners, to ensure smooth operation during shifts.
Monitor food preparation, cooking, and presentation to ensure quality and consistency.
Provide guidance and support to staff, including training, coaching, and performance evaluations.
Assist with scheduling staff shifts and assigning duties based on workload and staffing levels.
Handle customer inquiries, complaints, and feedback in a professional and courteous manner.
Ensure compliance with health and safety regulations, including food handling and sanitation procedures.
Monitor inventory levels and place orders for supplies, ingredients, and equipment as needed.
Oversee cash handling procedures, including cash register reconciliation and deposits.
Maintain cleanliness and organization in the dining area, kitchen, and storage areas.
Collaborate with management to develop and implement policies, procedures, and initiatives to improve efficiency and customer satisfaction.
Requirements:
Previous experience in a supervisory role in the food service industry is required.
Knowledge of food safety regulations and best practices.
Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Flexibility to work varying shifts, including evenings, weekends, and holidays.
Certification in food safety training (., Food Handler Certification) is preferred.
Proficiency in using POS systems and other restaurant management software is an asset.
Commitment to providing exceptional customer service and ensuring customer satisfaction.
High school diploma or equivalent is required; additional education or training in hospitality management is an asset.
Experience
1 - 3 Years
No. of Openings
24
Education
Higher Secondary, Diploma, Professional Degree
Role
Food service manager
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Type of Job
Full Time
Work Location Type
Work from Office