Floor Manager

IGlobal Careers

Position Floor manager/ Operations Manager/ Floor supervisor

No of positions 1

No of subordinates 2-4 team members

Reports to CEO/ Chairman/ Franchisee partner

Most Gaming/ Entertainment outlets are open 24 hours a day, 7 days a week. Employees are often scheduled to work nights, weekends, and holidays, which are typically the busiest times for this sector.

Interact with customers and ensure that they have a pleasant experience.

Monitor customers for violations of gaming regulations & policies.

Inform their supervisor or a security employee of any irregularities they observe.

Enforce safety rules and report hazards.

Explain how to play the games to customers.

Keep an eye on customers and employees to ensure compliance with all gaming and house rules.

Schedule when and where employees in their section will work.

Interview, hire, and train new employees.

Maintain familiarity with the games at a facility, and with strategies and tricks used by cheaters at such games.

Perform paperwork required for monetary transactions.

Provide fire protection and first-aid assistance when necessary.

Review operational expenses, budget estimates and collection reports for accuracy.

Should be able to run the day-to-day operation of the floor.

Should have to ability to do multitask with high rate of accuracy.

Work Experience in a Related Occupation

Gaming and slot supervisors and gaming managers usually have several years of experience working in a gaming parlours / gaming event. Gaming supervisors often have experience as a gaming supervisor/ dealer/ gaming event manager or in the customer outreach department of the gaming parlours/event managers. Slot supervisors usually have experience as a slot technician or slot attendant. Some also may have worked in entry-level marketing or customer-service positions.

Mandatory Skills requirement

1. Communication skills. Gaming services workers must be able to explain the rules of the game to custome

• Experience5 - 11 Years
• No. of Openings1
• EducationAny Bachelor Degree, M.B.A/PGDM
• RoleFloor Manager
• Industry TypeTextile / Garments / Fashion / Accessories
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office