Floor Manager

IGlobal Careers

 Position – Floor manager/ Operations Manager/ Floor supervisor

 No of positions – 1

 No of subordinates – 2-4 team members

 Reports to – CEO/ Chairman/ Franchisee partner

Most Gaming/ Entertainment outlets are open 24 hours a day, 7 days a week. Employees are often scheduled to work nights, weekends, and holidays, which are typically the busiest times for this sector.

• Interact with customers and ensure that they have a pleasant experience.

• Monitor customers for violations of gaming regulations & policies.

• Inform their supervisor or a security employee of any irregularities they observe.

• Enforce safety rules and report hazards.

• Explain how to play the games to customers.

• Keep an eye on customers and employees to ensure compliance with all gaming and house rules.

• Schedule when and where employees in their section will work.

• Interview, hire, and train new employees.

• Maintain familiarity with the games at a facility, and with strategies and tricks used by cheaters at such games.

• Perform paperwork required for monetary transactions.

• Provide fire protection and first-aid assistance when necessary.

• Review operational expenses, budget estimates and collection reports for accuracy.

• Should be able to run the day-to-day operation of the floor.

• Should have to ability to do multitask with high rate of accuracy.

Work Experience in a Related Occupation

Gaming and slot supervisors and gaming managers usually have several years of experience working in a gaming parlours / gaming event. Gaming supervisors often have experience as a gaming supervisor/ dealer/ gaming event manager or in the customer outreach department of the gaming parlours/event managers. Slot supervisors usually have experience as a slot technician or slot attendant. Some also may have worked in entry-level marketing or customer-service positions.

Mandatory Skills requirement

1. Communication skills. Gaming services workers must be able to explain the rules of the game to custome

• Experience

  5 - 11 Years

• No. of Openings

  1

• Education

  M.B.A/PGDM, Any Bachelor Degree

• Role

  Floor Manager

• Industry Type

  Textile / Garments / Fashion / Accessories

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office