A fitness centre manager oversees all operations within a fitness centre. He may develop fitness programs, hire and supervise employees, maintain fitness equipment, monitor facility cleanliness and manage the outlet revenue.
Fitness Manager Responsibilities and Duties
Prepare weekly schedules and work assignments for Fitness Trainers.
Schedule the customer classes.
Ensure that the customers are given high-quality services and assistance when needed.
Assist in developing and maintaining workout programs.
Stay abreast of the latest updates in the fitness industry.
Ensure fitness centre facilities are maintained clean, safe and orderly.
Ensure that fitness centre equipment is kept in good working condition.
Monitor the initial workouts of new customers and provide feedback.
Monitor and control expenses within the allotted budget.
Offer various fitness programs to suit customers' specific needs.
Work with other staff to achieve a monthly target.
Ensure that all staff follow the centre's procedures and policies.
Enhance revenue by providing additional discounts and services to existing and new customers.
Supervise day-to-day operations of the fitness centre and personal training sessions.
Resolve issues and complaints pertaining to personal training from customers.
Implement customer suggestions and recommendations to optimize training programs
Schedule and conduct fitness centre tours for new customers and book trial classes.
Maintain all paperwork regarding personal training schedules and procedures.