Field Service Engineer

SSV HR Services

Greetings!

We are urgently hiring for Cafe (Coffee Machine) in Mumbai.

Location: Goregaon

Designation: Field Service Engineer

Job Profile:

Ø Installation and Training

Install and configure coffee machines at customer locations according to specifications.

Provide initial training to customers on machine operation and maintenance.

Ø Maintenance and Troubleshooting

Perform regular preventive maintenance to ensure machines function at optimal levels.

Diagnose and repair mechanical, electrical, and software issues in coffee machines.

Respond promptly to service calls and ensure minimal downtime for customers.

Ø Customer Support

Build and maintain strong relationships with customers through effective communication and service.

Educate customers on proper use, cleaning, and care of coffee machines.

Address customer complaints and provide technical support to resolve issues.

Ø Documentation and Reporting

Maintain accurate service records, including maintenance schedules, repairs, and installations.

Generate service reports and provide feedback to the management team.

Ensure spare parts inventory is up to date and report shortages.

Ø Compliance and Safety

Follow safety guidelines during equipment handling, maintenance, and repair.

Ensure compliance with company and industry standards for quality and performance.

Good Luck!!

• Experience

  1 - 3 Years

• No. of Openings

  4

• Education

  Diploma

• Role

  Field Service Engineer

• Industry Type

  Engineering / Cement / Metals

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Goregaon