Field Service Engineer

Lakshmi North East Solutions (LNES)

- Install, configure, and calibrate medical devices and equipment at customer sites according to manufacturer specifications and safety standards.

- Perform thorough checks on all installed equipment to ensure they are fully operational and meet quality control standards.

- Diagnose and resolve technical issues with medical devices, including malfunctioning systems, equipment failures, or software-related problems.

- Conduct regular preventive maintenance on medical equipment to ensure optimal performance and compliance with safety standards.

- Provide technical support and consultation to clients on the proper use, operation, and maintenance of medical equipment.

- Train healthcare professionals and staff on how to properly use and maintain the equipment.

- Ensure all installations, maintenance, and repairs meet the required safety and quality standards as per Vikas Meditech��s policies and regulatory guidelines.

- Complete accurate service reports, detailing work performed, parts used, and any recommendations for future services or repairs.

- Maintain detailed logs of customer interactions, service requests, and the status of ongoing projects.

- Quickly identify and resolve problems or technical malfunctions to minimize downtime for medical devices and equipment.

- Manage and track the inventory of spare parts, tools, and materials needed for service operations.

- Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction.

- Coordinate and schedule service appointments with clients, ensuring efficient time management and travel logistics.

- Provide detailed technical analysis and feedback to the management team regarding recurring issues, potential design flaws, or necessary product improvements.

- Install software upgrades and updates on medical devices when needed.

- Work closely with the sales team to provide technical input on product features, installations, and upgrades.

• Experience

  2 - 4 Years

• No. of Openings

  1

• Education

  Diploma, B.E, B.Tech

• Role

  Field Service Engineer

• Industry Type

  Engineering / Cement / Metals

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.