Field Sales Manager - Kalikapur Kolkata

Vistevia Agro Pvt Ltd

Job description

Role & responsibilities: (Tele Calling Executive)

• Handling Invoices of online orders.

• conducting customer satisfaction surveys to understand what areas of the company's services need improvements

• curating streamlined email and social media communication mediums for offers, updates and much more

• dealing with customer issues and churning out an easy-to-follow solution

• managing payment and delivery of customer orders

• Delayed Delivery Follow up &returned parcel management

• Order entry in Ship rocket & follow up for weight discrepancy.

• Helping customers choose the right product for their requirements and budget

• handling customer concerns and complaints in a timely manner

• informing customers of upcoming promotions or deals

• establishing a positive rapport with all clients and customers in person or via phone

• forming reports based on customer satisfaction statistics and order

• fixing appointments based on the availability of customers and clients

• interacting with customers to ensure they have a desirable and shareable experience

Time :10am : 6pm (Monday to Saturday)

Website :

• Experience

  3 - 9 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Field Sales Manager

• Industry Type

  FMCG / Food / Beverages

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  D/35 Ganganagar,Premises No. 883, Kalikapur, P. S -Purba Jadavpur, Ward no-109, Kolkata-700099 GSTIN