Field Sales Manager - Kalikapur Kolkata

Vistevia Agro Pvt Ltd

Job description

Role & responsibilities: (Tele Calling Executive)

Handling Invoices of online orders.

conducting customer satisfaction surveys to understand what areas of the company's services need improvements

curating streamlined email and social media communication mediums for offers, updates and much more

dealing with customer issues and churning out an easy-to-follow solution

managing payment and delivery of customer orders

Delayed Delivery Follow up &returned parcel management

Order entry in Ship rocket & follow up for weight discrepancy.

Helping customers choose the right product for their requirements and budget

handling customer concerns and complaints in a timely manner

informing customers of upcoming promotions or deals

establishing a positive rapport with all clients and customers in person or via phone

forming reports based on customer satisfaction statistics and order

fixing appointments based on the availability of customers and clients

interacting with customers to ensure they have a desirable and shareable experience

Time :10am : 6pm (Monday to Saturday)

Website :

• Experience

  3 - 9 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Field Sales Manager

• Industry Type

  FMCG / Food / Beverages

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  D/35 Ganganagar,Premises No. 883, Kalikapur, P. S -Purba Jadavpur, Ward no-109, Kolkata-700099 GSTIN