Classengage is a SaaS Edtech startup that enables educators, coaching institutes, entrepreneurs to launch their successful online academy with their own white-labeled mobile app and websites.
Our mission at Classengage is to empower our creators to compete with players like BYJU and Unacademy.
Responsibilities and Duties of sales associate:
● You will pitch about Classengage mobile app and web app solution on the field to coaching centers
● You will explain the benefits of the Classengage solution to customers
● Provide Demo of Classengage app and website to decision-maker
● Convert the prospect into a paid customer
Mandatory requirements:
● Having your own bike is a must
● A smartphone is a must
● Field sales experience is a must (telecom, FMCG, and financial, MR sales experience adds more weightage)
● Local language knowledge in the city of operations is a must
● Graduation in any field is sufficient
Key Areas of Responsibility (KRAs):
● Onboarding of Customers
○ Meet 15 new clients a day (tracked)
○ Give 5 demos a day
○ Get 3 sales (paid customers, 10% conversion) per week - non-negotiable output
● Retaining customer accounts
○ While we build new businesses, cross-selling would be key
○ Customers should keep using Classengage products beyond 30 days of activation
● Grow customer basket size
○ Identify key coaching clusters in the city and prepare an acquisition plan
○ Go aggressive and acquire
● Business acumen & key skills
○ Strong knowledge of Classengage sales process, services and product
○ Local Market and competition knowledge and clear articulation of Classengage advantages
○ Strong negotiation and influencing skills to create win-win
○ Give continuous feedback to internal teams to improve our customer service level