XFE - Field Sales - Broadband Sales

Adecco India Pvt Ltd

This is a unique opportunity to work in the areas of Filed Sales Executive. The role exists:

• To create excellence in every customer interaction be it through Online lead or Cold calling & onboard them in Airtel”.

• Onboard Customer with simple and transparent digital experiences leading to warm & personalized outcomes.

• Deliver First time right experience to the customer

Deliverables (key responsibilities)

Customer Service

• Responsible for fulfilling customer appointments, recommending best products and services based on their deep understanding of customer needs and delivering them at their doorstep

• Ensure hassle-free, quick and smooth acquisition journey to delight our customers

Generate Sales leads

• Responsible for generating sales through cold calling for various Airtel broadband Plans, products including Mobility, Broadband and Airtel Black for new & existing Airtel customers.

• Create customer prospect funnel by doing activity defined geography/RWA by using the Digital Planner tool

• Deliver on all agreed KPIs with adherence to all the defined processes

Compliance

• Ensure compliance with policies and procedures & expected code of conduct

Demonstrate (Key competencies)

- Persuasive Communication Skills

- Sales and Target Orientation

- Neat and well groomed

- Familiar with local geography

- Digital Savvy

- Analytical Thinking

Skills Required

- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding experience to the customers

- Should be able to fulfill leads assigned and generate leads at the same time

- Should be comfortable in field work and doing cold calling in RWA, Commercial complexes and doing road show activities

- Ability to connect with customers to understand their needs and provide innovative solutions by upselling and cross selling

- Must be digital savvy, comfortable in handling customer journey on digital platforms

Educational Level:

XII pass

Graduate (Preferred)

Work Experience:

Minimum 1-2 years sales

• Experience

  0 - 5 Years

• No. of Openings

  50

• Education

  Higher Secondary

• Role

  Field Sales Executive

• Industry Type

  Telecom / ISP

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office