Field Executive

Forte Management Services

Job Description

Roles & Responsibilities

 Visit Customer at the scheduled hours. Minimum of 10 customer visits a day.

 Responsible for speaking to customers who are overdue on payments.

 Understand the reason behind payment being overdue, also to understand if issues with

product or services, to help make the payment.

 Respond efficiently and accurately to customers, explaining possible solutions, and

ensuring that customers feel supported and valued.

 Engage in active listening with customers, confirming or clarifying information and

diffusing angry clients, as needed.

 Effective Negotiation Skills.

 Maintain clear records on customer Visits and Follow ups

 Responsible to Trail updates

 Utilize the given software, databases, scripts, and tools appropriately.

 DRA certified

 Adhere to all company policies and procedures.

Skills

 Good Verbal communication

 Collection etiquettes and skills

 Listening and Data entry skills

Qualification: Under Graduates/ Graduates

Job Types: Full-time.

, Fuel allowance and Performance Incentives

• Experience

  0 - 1 Years

• No. of Openings

  99

• Education

  Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree

• Role

  Field Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office