Field Executive

Forte Management Services

Job Description

Roles & Responsibilities

Visit Customer at the scheduled hours. Minimum of 10 customer visits a day.

Responsible for speaking to customers who are overdue on payments.

Understand the reason behind payment being overdue, also to understand if issues with

product or services, to help make the payment.

Respond efficiently and accurately to customers, explaining possible solutions, and

ensuring that customers feel supported and valued.

Engage in active listening with customers, confirming or clarifying information and

diffusing angry clients, as needed.

Effective Negotiation Skills.

Maintain clear records on customer Visits and Follow ups

Responsible to Trail updates

Utilize the given software, databases, scripts, and tools appropriately.

DRA certified

Adhere to all company policies and procedures.

Skills

Good Verbal communication

Collection etiquettes and skills

Listening and Data entry skills

Qualification: Under Graduates/ Graduates

Job Types: Full-time.

, Fuel allowance and Performance Incentives

• Experience

  0 - 1 Years

• No. of Openings

  99

• Education

  Higher Secondary, Diploma, Professional Degree, Any Bachelor Degree

• Role

  Field Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office