The Field Collection Executive is responsible for managing and collecting outstanding payments from clients. This role involves visiting clients at their premises, negotiating payment terms, and ensuring timely collections while maintaining good customer relationships. A Field Collection Executive is responsible for collecting payments from clients or customers in person. * Should bee familiar with the local language and area
* Patience and resilience
* Familiarity with state debt collection laws
* Review the company debtor list and monitor the accounts on a daily basis
* Investigate historical data for debts and bills
* Identify outstanding account receivables
* Contact customers and informing them of their overdue bills
* Respond to customer queries
* Take actions in order to encourage timely payments and resolve billing issues
* Advise customers on their payment options and suggesting methods of payments
* Negotiate suitable payment plans
* Maintain customer payment records
* Inform about notice warnings to customers when payments are not being made
* Follow up for legal actions when customers fail to pay their debt
* Knowledge of payment plans and accounting procedures
* Knowledge of collections software
- Experience1 - 3 Years
- No. of Openings10
- EducationAny Bachelor Degree, Any Master Degree
- RoleField Collection Executive
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Type of JobFull Time
- Work Location TypeWork from Office