Female Tele Counsellor

  • icon job experience 0 - 1 Years
  • icon job opening 7 Openings
  • icon salary 0.9-1.3 Lac/Yr
  • icon job location Siliguri
  • Face-to-Face interview Face-to-Face interview
Key Skills

Telecaller Tele Counsellor

Job Description

As a Tele Counsellor ,your primary responsibilities will involve providing guidance and support to students through remote communication channels such as phone, email, chat or video calls.

Some of the key duties you may be expected to perform include:

1) Conducting intake interviews with students to identify their needs and concerns

2) Providing information about the institution's programs, services, and resources available to students

3) Offering guidance and advice to students on academic, personal, and career-related issues

4) Referring students to appropriate resources or support services as needed

5) Maintaining accurate and confidential records of student interactions and progress

6) Responding to student inquiries promptly and professionally

7) Participating in training and development programs to enhance counselling skills and knowledge

8) Collaborating with other departments and staff members to ensure that student needs are being met effectively

To be successful in this role, you will need excellent communication skills, the ability to empathize and connect with students from diverse backgrounds, and the ability to work effectively in a team environment. You should also have a good understanding of the institution's policies, programs, and services, as well as the ability to maintain accurate records and documentation. A background in counselling or related fields, as well as experience in tele-counselling, will be an added advantage.
  • Experience

    0 - 1 Years

  • No. of Openings

    7

  • Education

    Any Bachelor Degree

  • Role

    Tele Counsellor

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About DreamDesk

Career making decision is a complex decision which requires a lot of research work. 80000 hours is the average time a human being spends his life in a working desk which is a pretty long time with no such research and how to use the time in the best way. With this purpose Dream Desk the leading career consulting organization was established; having more than a decade experience in this field and helping more than 2000 students choose a right career path after their school, thereby making Dream desk a leading career consultant in this field.
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