-Establish cleanliness standards and work procedures for housekeeping staff.
-Assign HK staff their duties and prepare a schedule & checklist based on property
structure.
-Conduct regular audit and inspection for conformance to prescribed standards of cleanliness
-Investigate complaints regarding housekeeping service and equipment and take
corrective action.
-Conduct orientation training and in-service training to explain policies, work procedures and to
demonstrate the use and maintenance of HK materials /equipment.
-Maintain inventories stock to ensure adequate supplies.
-Evaluate records to forecast HK department manpower requirements.
-Prepare reports concerning audit ratings of properties & material requirements.
-Select and purchase HK materials on a monthly basis.
-Develop minimum standards for prospective members of his department and minimum standards
for rating the work
-Listen to customers’ complaints and ensure that the complaints are addressed efficiently and
effectively
-Attend staff meetings to discuss company policies and address complaints.
-Issue supplies and equipment to HK Staff.
-Record data regarding work assignments, attendance and schedule adherence, and prepare
periodic reports.
-Recruitment of BCS employees for assigned city.