Act as an overall site in charge charge/Monitoring & managing entire site operations.
CRE`s work monitoring, preparing duty rosters, Training, Employee Engagement activities etc.
Maintain an aggressive hospitality outlook by anticipating students or residents needs.
Actively and energetically seek opportunities to resolve any and all students or residents
concerns in poised and confident manner.
Cooperate, Coordinate and Communicate with other departments and vendors as required.
Support Sales Team during admissions, calling, sales events, collage tie-ups, showing around the
property, payment collections, ERP Updates etc.
Maintain and surpass appropriate standards of dress, hygiene, nametags, uniforms, appearance.
Need to ensure that any complaint or problem /or emergencies are handled in an expeditious and
satisfactory manner
Trained to respond to emergency situations and contact the proper authorities for any
emergencies as per situation /Timely Incident Reporting to HOD
Receive calls of the students or residents and register their queries; update the details on tracker
and make sure that the queries are being conveyed to respective departmental heads at the
earliest to resolve them. Also to make sure the complaints are resolved by giving follow up calls
to students or residents
Communicating courteously with students or residents by telephone, email, ERP and face to face
interactions at Tribe Stays.
Vendor`s attendance check/approval/bill check /bill process/payment follow up.
Petty Cash Management as per laid down SOP.
Manage ERP of respective area/building
Maintaining feedback or complaints report for students or residents.
Keeping the students or residents updated on the status of complaints
Taking/Producing Minutes of fortnightly or monthly Meetings with students floor representatives.
Get students or residents feedback /Complaints and liaise with HOD for any remedial action.
Perform all work as assigned by the HOD
Experience
1 - 7 Years
No. of Openings
2
Education
Any Bachelor Degree, B.A, Bachelor of Hotel Management
Role
Facility Executive
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office