Facility Executive

Tribe Stays

Act as an overall site in charge charge/Monitoring & managing entire site operations.

• CRE`s work monitoring, preparing duty rosters, Training, Employee Engagement activities etc.

• Maintain an aggressive hospitality outlook by anticipating student’s or resident’s needs.

• Actively and energetically seek opportunities to resolve any and all students or residents’

concerns in poised and confident manner.

• Cooperate, Coordinate and Communicate with other departments and vendors as required.

• Support Sales Team during admissions, calling, sales events, collage tie-ups, showing around the

property, payment collections, ERP Updates etc.

• Maintain and surpass appropriate standards of dress, hygiene, nametags, uniforms, appearance.

• Need to ensure that any complaint or problem /or emergencies are handled in an expeditious and

satisfactory manner

• Trained to respond to emergency situations and contact the proper authorities for any

emergencies as per situation /Timely Incident Reporting to HOD

• Receive calls of the students or residents and register their queries; update the details on tracker

and make sure that the queries are being conveyed to respective departmental heads at the

earliest to resolve them. Also to make sure the complaints are resolved by giving follow up calls

to students or residents

• Communicating courteously with students or residents by telephone, email, ERP and face to face

interactions at Tribe Stays.

• Vendor`s attendance check/approval/bill check /bill process/payment follow up.

• Petty Cash Management as per laid down SOP.

• Manage ERP of respective area/building

• Maintaining feedback or complaints report for students or residents.

• Keeping the students or residents updated on the status of complaints

• Taking/Producing Minutes of fortnightly or monthly Meetings with students floor representatives.

• Get students or residents feedback /Complaint’s and liaise with HOD for any remedial action.

• Perform all work as assigned by the HOD

• Experience

  1 - 7 Years

• No. of Openings

  2

• Education

  B.A, Bachelor of Hotel Management, Any Bachelor Degree

• Role

  Facility Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office