F&B Associate

The Fern Kadamba Hotel & Spa

Assist in creating a warm and welcoming environment for our guests

 Ensure that guests are seated and provided with menus promptly

 Ensure that all guests’ requests and queries are responded to promptly and effectively and an

exceptional service is delivered to guests at all times

 Familiarise yourself with the menu and as much information about the food and beverage offering

available in order to answer any questions guests may have

 Take food and beverage orders and ensure that orders are communicated to the kitchen and bar

promptly and accurately

 Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations

ensuring an exceptional level of service is maintained at all times

 Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely

manner

 Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and

housekeeping duties as required

 Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times

and ensure that any guest complaints and comments are reported to management

 Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures

 Prepare all back of house service points with regard to expected numbers for breakfast, lunch or

dinner requirements as necessary

 Assist in the set up and preparation, and provide service duties for functions as required

 Support the kitchen staff as and when required and in accordance with hygiene and safety regulations

 Ensure that all front of house and guest areas are well maintained at all times

 Any other duties as directed by the Restaurant & Bar Manager or other member of the management

team

• Experience

  1 - 2 Years

• No. of Openings

  2

• Education

  Diploma

• Role

  F&B Associate

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office