Responsibilities:
Communicate with customers, understand their requirements, and provide necessary information.
Analyze sales history for relevant SKUs to inform pricing and decision-making.
Review and negotiate prices, payment terms, and contracts with customers.
Obtain purchase orders and coordinate payment terms and advances with the finance team.
Circulate orders to internal departments and track progress, ensuring timely execution.
Generate accurate invoices, confirm incoterms, and manage shipping documentation.
Handle logistics for sending FCL/LCL by air or sea, sending couriers, and negotiating prices with forwarders.
Coordinate with freight agents from customers to ensure smooth shipping processes.
Negotiate shipping costs with logistics partners and monitor shipment progress.
Settle Inward Foreign Remittances and shipping bills with banks.
Maintain a ledger of Export Customer Accounts, recording payments and outstanding balances.
Coordinate with procurement teams for timely sourcing of materials.
Lead generation through internet research and marketing acumen.
Liaise with banks for efficient processing of export-related transactions.
Manage duty drawback and GST reconciliation for refunds and rebates.
Collaborate with production and procurement teams for effective planning.
Requirements:
Bachelor's degree in a relevant field (., Business, International Trade).
Proven experience in sales, order management, and export documentation.
Proficiency in Excel, MS Word, MS PPT.
Excellent communication, negotiation, and customer service skills.
Strong analytical and problem-solving abilities.
Knowledge of export regulations, incoterms, and shipping processes.
Familiarity with banking procedures related to foreign remittances.
Marketing acumen and internet research skills.
Financial acumen for duty drawback and GST reconciliation.
Planning and coordination skills for procurement and production planning.