Executive/SR. Executive-Client Relationship

Space Technology & Education Pvt Ltd

The objective of the position Executive/Sr. Executive-Client Relationship is to build & expand business by identifying and selling prospects, maintaining relationships with clients.

Pre Sales

Identify methods to generate leads and enquiries.

Identify business opportunities with new clients & existing clients for extended products(up-selling/ cross-selling)

Pursue new/existing clients through calling/meeting etc. to propose the products

Create effective pipelines for customers in their territory, and manage the same.

Forecast business generation on monthly basis for different product category

Prepare proposals/offers depending on the client requirement

Sales

Demonstrating/presenting products to the clients and aware them about the services provided.

Negotiating the terms of an agreement and closing sales and also negotiating on price, costs, delivery and specifications with clients.

Communicate the sales through the process to concerned departments(academic support, operations and accounts, Education)

Handover the required document (PDS)to concerned departments for implementation and record keeping

Collect Payment and update the Collection Executive for records

Follow up for future collection of payments as per the schedule

Post sales

Coordinate with the client for feedback of program implementation.(coordination & Execution)

Report issues/problems identified during program delivery to clients/internal departments in writing.

Do post execution PR/marketing for repeat business generation.(Example- Feedback/testimonials/programme report/certificates)

Maintains quality service by establishing and enforcing organization standards.

Key Deliverable

Pre-Sale, Sales and Post Sales

Market Research and Territory management

File all the Records as per the filing and documentations procedure

Implement the event plan to marketing with existing and prospective clients.

Execute post event PR activities.

Communication: Excellent

• Experience

  2 - 5 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree, M.B.A/PGDM

• Role

  Client Relationship Executive

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office