Executive - AR:-
Average ability on calling, spoken and written English with moderate medical billing knowledge.
Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors
Should be a team player and collaborate in solving the issues and problems.
Roles & Responsibilities:
Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy.
Willingness to work in the night shift
Meet Compliance requirements like HIPPA etc.
Meet QMS and ISMS requirements
Meet productivity and quality standards
Sr. Executive - AR:-
Above average calling, spoken and written English skills, high medical billing knowledge
Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors
Should be a team player and collaborate in solving the issues
Roles & Responsibilities:
Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed
Mentor and guide team members
Analyst - AR:-
Offers solutions, suggestions & improvements and also help on client specific reports to their immediate supervisor
Should be a team player, mentor the trainees and collaborate in solving the issues and problems
Roles & Responsibilities:
Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions.
Ensure required quality standards.
Clear the rejections
Check whether the response is received in a timely manner
Check process dashboard on time; if any rejection found
Generate Insurance Collection summary report grouping by Insurance and sub-grouping.
Work on the denial bucket claims
Resolve the denied claims