Executive Network Engineer

  • icon job experience 1 - 2 Years
  • icon job opening 4 Openings
  • icon salary 2.3-2.5 Lac/Yr
  • icon job location Ghaziabad
  • Face-to-Face interview Face-to-Face interview
Key Skills

Network Engineer Networking Routing Switching L1 Support L2 Support

Job Description

Job description

Experience Required-02+ Years

Responsibilities

• Provide L1 and L2 Support for Home Broadband, Distributors, service providers, enterprise customers, and end users via telephone, e-mail, and web.

• Troubleshoot complicated hardware and software, Router, Laptop issues.

• Manage critical customer issues and facilitate communication between customers, escalation, and engineering.

• Participate in cross-functional tasks such as new product development projects, support readiness teams, KB and other documentation activities.

• Provide on-site support for customers when needed.

Skills Must have

• English fluency both written and spoken

L2 requirement

• L1 requirement +

• 3-5 years of experience in a support role (field engineers or as technical support engineer)

• Experience for managing ISP and Telco Network.

• Working experience network protocols analysis tools

• Strong problem-solving skills, applicable to large and complex network scenarios

• Knowledge in IP networking in layers 2-4(TCP/IP, Ethernet, VLANs, VLAN stacking QoS, STP, RSTP, OSPF, RIP, VRRP, IGMP, MPLS, Multicast routing protocols)

• Proven escalation management and leadership skills

• Able to multitask when several critical issues happen simultaneously

· Experience in customer handling

· Knowledge of UNIX/Linux operating systems
  • Experience

    1 - 2 Years

  • No. of Openings

    4

  • Education

    B.C.A, M.C.A

  • Role

    Network Engineer

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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