Executive Client Management

Talent Zone Consultant

Following are the primary deliverables:

Delivering on client requirements:

• Executing year-long engagement plans and short-term projects for the client, end to end

• Understanding the methods used in assessing the needs of the customer

• Building credibility with all customers in the account on day-to-day transactions - being

the ‘go to’ person for the client

• Proactively interacting with customers (internal and external) - at a project level

• Managing the briefing of all partners and SMEs for events

• Ideating on activities, designing quizzes and communications

• Being part of client interactions and suggesting executable ideas

• Handling the back-end work in office such as creating project plans and client invoices

Programme Management:

• Understanding the services sold and the client’s business and workforce.

• Managing transactions in the project plan - from ideation to closure

• Ensuring complete process adherence in the project as per timelines

• Executing work as per priority and expected quality

• Creating and handing over/brief to partner teams

• Liaison with internal teams and other stakeholders towards project delivery

• Collating and understanding data for the report and developing skills for reporting

(summary/stakeholder)

• Executing the plan that accounts for a crisis.

Skills, knowledge & attitude:

• Must have completed Bachelors in any discipline.

• Ability to completely visualise the event and plan for all eventualities/requirements

• Ability to calmly manage and mitigate crisis situations and seek manager intervention if

needed.

• Excellent communication skills

• Hardworking and willing to get down to the basics of every task

• Positive attitude to learning and feedback

• Ability to work well in ever-changing team configurations

• Rapport building within the organisation and with external partners/clients

• Paranoid attention to detail about anything being viewed/ sent out to the client

• Ability to visualize and think of out-of-the-box ideas in

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  Any Bachelor Degree

• Role

  Client Management Executive

• Industry Type

  Advertising / MR / PR / Events

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office