ERP Developer

OrbiTouch Outsourcing Private Limited

Role & Responsibilities:

Manage large amounts of incoming phone calls

Prepare and deliver appropriate demos on products and services

Identify selling possibilities and evaluate customer needs of software and other IT

services

Build sustainable relationships and trust with customer accounts through open and

interactive communication

Handle customer complaints, provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file

documents

Take the extra mile to engage customers

Installation of software

Implementation of software, printer, barcode.

Provide training to the client.

Manual testing of software if needed

Requirement:

Basic knowledge of accountancy

Proven 2-3 years of experience as a Client Service Representative

Strong phone contact handling skills and active listening

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

Experience using Microsoft Office tools (Excel, Word)

• Experience

  2 - 6 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  ERP Developer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office