ERP Developer

OrbiTouch Outsourcing Private Limited

Role & Responsibilities:

 Manage large amounts of incoming phone calls

 Prepare and deliver appropriate demos on products and services

 Identify selling possibilities and evaluate customer needs of software and other IT

services

 Build sustainable relationships and trust with customer accounts through open and

interactive communication

 Handle customer complaints, provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution

 Keep records of customer interactions, process customer accounts and file

documents

 Take the extra mile to engage customers

 Installation of software

 Implementation of software, printer, barcode.

 Provide training to the client.

 Manual testing of software if needed

Requirement:

 Basic knowledge of accountancy

 Proven 2-3 years of experience as a Client Service Representative

 Strong phone contact handling skills and active listening

 Excellent communication and presentation skills

 Ability to multi-task, prioritize, and manage time effectively

 Experience using Microsoft Office tools (Excel, Word)

• Experience

  2 - 6 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  ERP Developer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office