Entertainment Service Provider

  • icon job experience 0 - 1 Years
  • icon job opening 4 Openings
  • icon salary 1.3-1.5 Lac/Yr
  • icon job location Ludhiana
  • Face-to-Face interview Face-to-Face interview
Key Skills

Entertainment Service Hospitality Service Hotel Management

Job Description

LOCATION: .

JOB TITLE: Entertainment Service provider(ESP)

DEPARTMENT Operations

REPORTS TO: Duty Officer

JOB PURPOSE: To provide excellent service to patrons so that their experience will be worth remembering.

SCOPE: Direct Reportees : None

Indirect Reportees : None

External Agencies : None

Opex : All manpower costs and operating costs like COGs etc for Gold class property (except CAM/Rentals for the Cinemas).

DUTIES AND RESPONSIBILITIES: To personally greet the customers and other affluent people at each touch point with correct salutation

Service on seat, suggestive & Up selling,

Efficient Cash handling, inventory management at POS

Customer query handling

Well versed with Movie synopsis and genre

Maintaining all required registers for PVR classic

Taking effective orders and satisfying the customers

Box office handling , ticketing and reporting

SPECIFICATIONS: Qualification:

1. Educational: 10+2

2. Professional: Certificate course or diploma in hospitality/Hotel Management

Experience: 0-1years in a similar role in a reputed organisation in Service/Hospitality/Retail industry.

Working conditions: In Cinemas

Competencies:

Proficiency in using MS Office

Team Building Skills

Interview Skills

Strong operational background in a multi-location business;

Creative thinker with high degree of integrity and discipline;

Strong knowledge of consumer/cultural trends;

Interpersonal and negotiating skills;

Well-developed relationship building skills;

Excellent conflict resolution skills;

Self-motivation and drive towards winning and a can do attitude;

Fluency in English

Salary Range: INR 1- LPA

OTHER SPECIFICATIONS:

APPROVED BY: HOD COO/CEO CORPORATE HR/CHRO

NAME:

SIGNATURE:

DATE:
  • Experience

    0 - 1 Years

  • No. of Openings

    4

  • Education

    Higher Secondary, Secondary School

  • Role

    Entertainment Service Provider

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About PVR Ltd

PVR Ltd. is the market leader in terms of screen count in India. Since 1997, the brand has redefined the cinema industry and the way people watch movies in the country. The Company has, over the years, consistently added screens, both organically and inorganically, through strategic investments and acquisitions which includes Cinemax Cinemas in November 2012, DT Cinemas in May 2016 and SPI Cinemas in August 2018 which added 138 screens, 32 screens and 76 screens respectively to our screen network. Currently, we operate 846 screens in 176 cinemas in 71 cities in India and Sri Lanka with an aggregate seating capacity of approximately 1.82 lakhs seats.
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