Opening For Email Support Executive

SB Infowaves Pvt Ltd

SB Infowaves is looking for fresher for non voice process

Shift timing - am to pm

Working days - 6 working days

Week off - 1 rotational week off

Job requirements: -

1) Candidate must be comfortable in English specially in writing

2) Candidate must know how to play online action games

3)Candidate must know how to mail and must have basic knowledge in computer

Responsibilities:

Respond to customer inquiries via chat or email in a timely manner.

Provide accurate information and effective solutions to customer issues.

Maintain constant and thorough documentation of customer interactions.

Collaborate with other departments to resolve complex customer issues.

Ensure customer satisfaction through prompt and professional responses.

Follow company protocols and guidelines to handle sensitive information.

Analyze customer feedback and provide insights for process improvement.

Interested Call Ankita

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  Higher Secondary, Secondary School, Vocational Course, Diploma

• Role

  Email Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Adventz Infinity, BN - 5, Street Number 18, BN Block, Sector V, Bidhannagar, Kolkata 700135