Escalation/ Email Support (Full Time)

  • icon job experience 2 - 5 Years
  • icon job opening 2 Openings
  • icon salary 2.0-3.0 Lac/Yr
  • icon job location Chandigarh
  • Face-to-Face interview Face-to-Face interview

Job Description

Provide the required information to the customers about their complaints

Resolve any queries by mailing and can be communicate directly with higher authorities.

Maintain database by updating customer information daily

Communication skills must be good ( verbal and written)

Keep the team informed about customer emails and their revert regularly
  • Experience

    2 - 5 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Email Support Executive

  • Industry Type

    Advertising / MR / PR / Events

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Corporate Incentive Solutions Pvt. Ltd.

At Corporate incentives we are passionate about improving peoples performance- about rewarding them for their efforts (employee incentives), recognizing their patronage (Customer loyalty) and building long term relationships (Channel programs) Contrary to popular belief incentive programs/loyalty programs are not just a one time replicable scheme but a complete user experience program. Corporate Incentive Solutions stands out in this space because we focus on each aspect of this experience- right from planning, building the creatives, on-ground execution and managing the backend distribution and delivery. Creating and sustaining reward campaigns requires optimum utilization of resources- money, time and effort- and we understand that!
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