Escalation/ Email Support (Full Time)

  • icon job experience 2 - 5 Years
  • icon job opening 2 Openings
  • icon salary 2.0-3.0 Lac/Yr
  • icon job location Chandigarh
  • Face-to-Face interview Face-to-Face interview

Job Description

• Provide the required information to the customers about their complaints

• Resolve any queries by mailing and can be communicate directly with higher authorities.

• Maintain database by updating customer information daily

• Communication skills must be good ( verbal and written)

• Keep the team informed about customer emails and their revert regularly
  • Experience

    2 - 5 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Email Support Executive

  • Industry Type

    Advertising / MR / PR / Events

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Corporate Incentive Solutions Pvt. Ltd.

At Corporate incentives we are passionate about improving peoples performance- about rewarding them for their efforts (employee incentives), recognizing their patronage (Customer loyalty) and building long term relationships (Channel programs) Contrary to popular belief incentive programs/loyalty programs are not just a one time replicable scheme but a complete user experience program. Corporate Incentive Solutions stands out in this space because we focus on each aspect of this experience- right from planning, building the creatives, on-ground execution and managing the backend distribution and delivery. Creating and sustaining reward campaigns requires optimum utilization of resources- money, time and effort- and we understand that!
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