• Coordinate with internal departments on requirements and deadlines. Primary mailing contact for internal customers throughout the mailing life cycle
• Manage the process for reporting performance metrics to the larger Global Marketing team and relevant Practice Areas
• Manage and optimize email templates; improve email process and efficiency
• Responsible for project management and managing calendar/schedules for email campaigns. Communicates schedules to all participants and keeps mailings on schedule
• Monitoring and troubleshooting email deliver ability
• Troubleshoot technical issues and consult with IT or vendor technical support to implement solutions
• Regularly researches and evaluates the latest email marketing trends and makes recommendations for email marketing programs
• Knowledge of industry best practices for email marketing and the ability and desire to learn new tools and technologies quickly
• Experience working with other relevant marketing systems (Salesforce), marketing databases and web based applications
• Strong analytical skills; Demonstrated passion for digging into data to test hypothesis and continually improve results
• Process-oriented with strong problem solving skills and a technical aptitude
• Ability to work independently and collaboratively in cross-functional teams in a fast-paced environment; Enthusiastic, self-motivated and flexible
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