Job Type: Full-time
We are seeking a GPS Technician to join our team in Mumbai. The ideal candidate will have 0-1 year of experience in installing, configuring, or supporting business applications, as well as a good understanding of computer systems, GPS devices, and other tech products.
Responsibilities:
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot, and identify solutions to resolve system issues
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal team
- Diagnose and troubleshoot basic technical issues
- Provide step-by-step technical help, both written and verbal
- Prepare accurate and timely reports
Requirements:
- Electronics and ITI/ Diploma Holders encouraged to hers encouraged to apply.
- 0-1 year of experience in installing, configuring, or supporting business applications
- Good understanding of computer systems,GPS devices, and other tech products
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Ability to diagnose and troubleshoot basic technical issues