Reputed Education Institute has evolved a unique concept of Mentor + with a vision of empowering individuals to become employee as per industry and social needs which blends on-the-job training (OJT) and work experience.
Job Summary: We are seeking a passionate and driven Inside Sales Educational Counselor to join our team. The primary responsibility of this role is to engage with potential students, understand their educational needs, and guide them through the enrollment process for our educational programs. The Inside Sales Educational Counselor will play a crucial role in advising prospective students on the various courses offered, answering their queries, and assisting them in making informed decisions about their educational journey.
Key Responsibilities:
1. Student Engagement: Engage with prospective students through various channels including phone calls, emails, and online chats to understand their educational goals and preferences.
2. Counseling: Provide personalized counseling sessions to prospective students, guiding them on the suitable educational programs based on their interests, background, and career aspirations.
3. Information Dissemination: Effectively communicate information about the courses, curriculum, admission requirements, fees, and other relevant details to prospective students.
4. Follow-up: Maintain regular follow-up with prospective students to address any concerns, provide additional information, and guide them through the enrollment process.
5. Sales Conversion: Utilize persuasive selling techniques to convert leads into enrolled students, meeting or exceeding monthly enrollment targets.
6. Relationship Building: Build and maintain strong relationships with prospective students to foster trust and confidence in the institution and its programs.
7. Data Management: Maintain accurate and up-to-date records of student interactions, inquiries, and enrollment status using CRM software.
8. Collaboration: C